Todays HVAC equipment is selected on computer based software, some of which can be cumbersome if not used regularly. Our staff is fully trained and here to assist you in utilizing this software for your product selections to insure proper sizing and maximum efficiency.
HVAC equipment must fit in the space allotted and it must able to be accessed at some point when it needs service or replacement. We prides ourselves on taking the long approach to equipment sales and thinking about current as well as future access and serviceability.
Selling isn't just taking orders. At CSG Scientific we strive to bring value to every sale by providing competitive pricing and insuring the equipment is properly applied for specific applications with the highest efficiency and best value for the construction dollar.
Continuing on our value proposition, CSG Scientific strives to provide the best post sales support in the industry. We provide estimated ship dates at the time of sale then regularly monitor and report order status to our customers. Should changes occur we alert our customers immediately to allow them to be proactive instead of reactive to these unfortunate realities of supply chain delays.
Our field staff has undergone extensive factory training and certification in the manufacturing and assembly techniques of the products we represent in order to provide field supervision for site erected equipment. CSG Scientific is one of only a few representatives in the country who's staff is utilized throughout the nation for this service by our manufacturers on projects outside our territory.
In addition to our site supervision training CSG Scientific staff has also undergone extensive start-up and site testing training and certification to provide these services in house. We also partner with a few select local service companies to provide third party testing and start-up services where appropriate.
CSG Scientific maintains appropriate levels of spare parts in our Omaha warehouse to handle the day-to-day maintenance requirements of our customers. We are also generally the main point of contact for service and warranty issues that arise for the products we represent.